Business Support Manager

JOB TITLE: Business Support Manager

REPORTING TO: Commercial Business Manager

SALARY: Basic + Commission + Target Bonus

LOCATION: Head Office located at Windsor House, Troon Way Business Centre, Humberstone Ln, Thurmaston, Leicester LE4 9HA (preferred location North - M1 corridor)

JOB SUMMARY:

We are looking for an ambitious and keen Business Support Manager to help us extend our clientele. You will clearly understand the HR and Health and Safety industry with a view to selling our features and benefits to prospective clients.

The role of a Business Support Manager is to secure new Business opportunities and Develop a growth strategy focused both on financial gain and customer satisfaction

Working closely with the telesales team in identifying prospects, creating sales opportunities and securing new business sales

The department and individuals work to reach sales targets and KPIs

KEY RESPONSIBILITIES:

Responsible as a team member to:

• Identify and qualify new and potential clients whilst developing and closing new sales opportunities.
• To understand the sales strategy and work towards achieving sales targets for HR and Health & Safety services including Training and additional consultancy services.
• To build and maintain prospects lists in line with personal and business goals.
• To achieve sales targets. Activity will include generating some of your own leads through the generation of appointments, networking, attendance at trade fairs, incoming enquiries, cross-referring etc.
• To promote the Company at all times, particularly by utilising networking opportunities and social media.
• To operate at all times to maximise the company's long-term profitability, in particular, to ensure that expenditure is prudent and appropriate.
• To ensure your knowledge relating to HR, HS and Training needs is up to date.
• To develop and maintain a productive working relationship with the Operational Delivery Team in order to ensure that the client experience is maximised at all times.
• Ensure that sales documentation and fulfilment processes are complete in line with company policy and regulatory requirements.
• Supporting our network of Chambers and associations at events and exhibitions on a day-to-day basis
• Build sales within the direct Market working with others within the business.

SKILLS/QUALIFICATIONS REQUIRED:

The successful candidate will:

• Proven strong sales and business development skills
• Previous field sales experience
• HR & HS or Insurance industry experience would be an advantage
• Experience in B2B sales is an advantage
• Have high-level interpersonal skills with the ability to build successful and profitable business relationships
• Exhibit excellent communication skills with the ability to communicate effectively by telephone, video conferencing, and in written communication.
• Work to targets and KPIs to achieve results
• Be computer literate
• Have previously used a CRM system
• Demonstrable planning, organisational and time management skills
• Be highly motivated and able to work independently
• Possess a positive and ‘can do’ attitude

Please send your CV to mday@questcover.com