Hema Mistry
Operations Manager

With over 20 years experience in HR, Hema draws her expert specialist knowledge from a broad range of industries, including employment advisory and consultancy services, retail, manufacturing and leisure.   She is MCIPD qualified.  This experience enables her to quickly understand how organisations operate, how to interact with their business leaders and to deliver effective, commercial and practical solutions. Hema complements the team bringing a calm yet determined and tenacious approach to help keep a sharp focus on core objectives.

Jill Colston
HR and Training Business Partner

Jill has over 14 years’ experience in HR & Training.  Having started a career as a police officer; she changed careers to HR & Training dealing with Equality & Diversity in the workplace.  Jill is passionate about Diversity, Inclusion and HR and has supported companies in managing their HR and training needs.   She has a wealth of expertise across HR, dealing with challenging casework, company restructure projects, mediation, training, organisational development systems; equality and diversity. 

Miles Blackburn
HR Business Partner

Miles is an Associate member of CIPD. During his career in retail management, he gained extensive HR and people management experience in a fast-paced environment. Thereafter he moved into HR where he has worked for national corporate firms.  Miles has experience of employee relations, redundancy and restructures projects, TUPE, recruitment, training, employee engagement initiatives and Health and Safety in the workplace. His wealth of experience enables him to offer practical, strategic and commercial advice.

Arti Patel
HR Business Partner

Arti has over 7 years experience gained from working in both an operational and outsourced consultancy based HR positions. Arti provides support and advice on a range of HR matters including employee relations casework, managing redundancies, disciplinary matters and appraisals. Her background includes working for medium to large organisations in various industries.

Ruth Frank
Employment Law Advisor

Ruth graduated in 1999 with a Degree in Law with honours and is a highly-experienced HR and employment law advisor.  Prior to joining Quest in 2010 Ruth worked in various roles where she has advised on employment law.  She has worked for a national consultancy business as HR/employment law advisor and worked as a claimant representative which involved managing cases from the start through to representation at Employment Tribunal.  Ruth has more than 18 years employment law experience. 

Andy Hooke
HS and Training Business Partner

Andy is NEBOSH trained and a technical member of the Institution of Occupational Safety & Health (IOSH).  Andy is often found studying the latest updates to legislation to keep his knowledge up to date and provide the best advice.  With a passion for health and safety and experience in a range of environments from large corporates to small business, Andy is well placed to support you in all your health and safety needs.   

Jatinder Tara
Advice Line Team Leader

Jatinder is qualified non-practising Solicitor, he has over 22 years advisory experience in Employment law, HR matters and Employment Tribunal litigation.  He manages the legal and HR advice line team ensuring the delivery of advice is effective verbally and in correspondence. He has experience in training and coaching work colleagues in all aspects of legal and employment matters. With his sound understanding of issues arising with in the workplace environment, Jatinder aims to deliver clear and concise client focussed advice.

Anoop Sodhi
Employment Advisor

Anoop is an experienced HR Advisor and is part of the Telephone Advice Line Team.  Anoop has worked in both the public and private sector, providing Employment Law advice ranging from grievances, disciplinaries, performance management, attendance management and mediation.  Anoop is a trained mediator and provides down to earth, pragmatic, commercial advice. Outside of work, Anoop actively participates as a CIPD Board Member of East Midlands.

Raj Laxman
Legal and Employment Advisor

Raj is an experienced legal and employment law advisor working on our telephone advice line. He also provides bespoke consultancy services to a range of clients.  As well as dealing with non-contentious matters, Raj has experience with a range of contentious matters including issuing County Court claims, debt collection, statutory demands and accelerated eviction proceedings.  Raj is proficient at advising on and reviewing employment contracts, company handbooks, health and safety policies, data protection policies and internet policies.

Shabir Karatella
Legal and Employment Advisor

Shabir has over 30 years experience as a telephone advisor.  He is competent in advising both individuals and organisations on all legal, employment and health and safety matters.  Shabir has a particular interest in health and safety and has a NEBOSH General Certificate.  

Joe Taylor
Client Services Team Leader

Joe is an experienced administrator who has over five years’ experience in administrative roles. Joe started with Quest in 2014 and is responsible for overseeing the Client Services Team which liaises with trade associations, Chambers of commerce and direct clients; creates and distributes MI reports internally and externally and performs other day to day administration tasks. Joe also holds a BTEC National Diploma in IT and a NEBOSH General Certificate in Occupational Health and Safety.

Sarah Jane McDowell
Client Services Administrator

Sarah has over five years’ administration experience in the charity and business sector and over 7 years’ experience working in customer service. She loves working with people and helping others. In her role she works closely with Chambers of Commerce, Trade Associations and Direct Clients, solving their queries with patience and pointing them in the right direction for advice. Sarah has excellent attention to detail.  She holds an ILM Level 2 qualification in Leadership and Team Skills.

Melissa Headley
Client Services Administrator

Melissa recently joined Quest as part of the client services team, Melissa has several years’ experience in administration, sales and customer service.  On a day to day basis she is the first point of call for client queries. She also holds a level 3 qualification in business administration.

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Our Services

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    HR & Health and Safety Support

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    HR SUPPORT HS SUPPORT
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  • SPEAK TO US
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Quest Contact Details

Telephone
01455 852028 – General enquiries

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Email
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