Understand how to handle disciplinary or grievance issues

Our Disciplinary and Grievance Management course equips participants with legal, technical and practical tuition and guidance.

Disciplinary situations are breaches in standards of conduct or wilful under-performance.  Grievances can be raised by employees at any time in relation to issues big or small, concerning a colleague, manager or organisational policies, practices and procedures.

Both can prove to be a challenge for managers, companies must ensure these processes are handled in a consistent, fair and legal manner in accordance with organisational standards and the ACAS code of practice. It is essential for organisations to handle these situations effectively so that standards of behaviour are maintained and to avoid costly Employment Tribunal claims.

Who should attend?

Supervisors or managers with responsibility for handling or participating in disciplinary or grievance procedures, whether this relates to the informal management of employees, conducting investigations or controlling formal hearing or appeal meeting stages.

Course structure

The course is designed for up to 12 participants, it is delivered in an informal and interactive style encouraging group discussion. Content includes:

  • Defining disciplinary and grievance issues and the legal context
  • Equality in the workplace
  • Whether to address issues informally or formally
  • Suspending employees
  • Carrying out an investigation, disciplinary and appeal hearings
  • Conducting a formal disciplinary hearing (role play)
  • Making a formal HR decision
  • Handling grievance hearings and appeals

 

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