Performance management training best practice

Performance management is a continuous process which involves making sure the performance of your employees contributes to organisational and team goals.  Having effective employment management in place helps everyone in the organisation to know what the business is trying to achieve, the skill and competencies they need to fulfil their role and how they can develop their performance to develop the organisation.  Where employees are engaged with their work they are more likely to go the extra mile for their employer and be more responsive, adaptable, creative to help the organisation drive competitive advantage.

From time to time employers are faced with tackling issues of poor performance.  It is critical to ensure under-performing employees are managed consistently, fairly and in accordance with legal requirements.  To do so, managers need to recognise their role and contribution to ensuring the consistent application of company procedures and making informed decisions relating to employee performance.

Who should attend?

Managers or aspiring team leaders who are responsible for developing principles, practices and procedures for getting the best out of their people to support high performance working.  These responsibilities will extend to recognising and handling issues of poor performance in accordance with best practice, the ACAS code of practice and the latest legal developments in this complex area.

Course structure

The course is designed for up to 12 participants, it is delivered in an informal and interactive style encouraging group discussion.

Content includes:

  • The business case for managing performance
  • The performance management cycle
  • A practical framework and associated techniques to drive objectives and process improvement
  • The legal context when tackling issues of poor performance
  • The key stages to follow when tackling poor performance and potentially (fairly) dismissing an employee for reasons of poor performance.  Including case study and group discussion.

 

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